Sep 25, 2018
In this episode I talk about why price is a key factor in procuring goods and services but what you are really after is value.
Sep 18, 2018
This really important episode talks about how quality is everyone's responsibility. I explain four key points to implementing and more importantly living quality.
Sep 5, 2018
In this episode I detail a four step model which has had fantastic results in the past to develop your team engagement plan. Use the model to engage your team, increase employee retention, profitability, production and customer loyalty